Welcome to Findam! This Privacy Policy explains how Findam ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our platform. By accessing or using Findam, you agree to the practices described in this policy.

Service Requests: Details about the services you request, including the type of service, location, and any special instructions.
Purchase Information: Information related to the sale and purchase of second-hand household items, including payment information and transaction history.

Device Information: We may collect information about the devices you use to access Findam, including the device type, operating system, and browser type.
Log Data: Information such as IP address, access times, pages viewed, and the page you visited before navigating to our platform.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our platform and store certain information.

Geolocation: We may collect your real-time location to match you with nearby service providers or buyers/sellers of second-hand items.

To Provide and Improve Our Services: We use your information to match you with local service providers, facilitate transactions, and improve user experience.
To Communicate With You: We may use your contact information to send you updates, marketing materials, and customer support communications.
To Personalize Your Experience: Tailoring the services we offer to your preferences and needs.
To Process Payments: Handling transactions securely and efficiently.
To Ensure Safety and Security: Protecting users and the platform from fraud, abuse, and other harmful activities.
To Comply with Legal Obligations: We may use your information to comply with legal requirements or respond to lawful requests.

Service Providers: Third-party vendors who assist with services such as payment processing, data analysis, and customer support.
Business Partners: Trusted partners who collaborate with us to provide services or promote our platform.
Legal and Regulatory Authorities: If required by law or to protect our rights, we may share your information with relevant authorities.
Other Users: Certain information, such as your profile details, may be visible to other users of the platform.

Access and Correction: You can access and update your personal information through your account settings.
Data Portability: You may request a copy of your data in a machine-readable format.
Deletion: You can request the deletion of your account and personal information. However, we may retain certain information as required by law or for legitimate business purposes.
Opt-Out: You can opt out of receiving marketing communications by following the instructions in the emails we send you.

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our platform or by other means. Your continued use of Findam after the changes take effect will constitute your acceptance of the revised policy.